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Welcome     Installation     What's Included     Get Acquainted     Enhanced Communication     Account Management     Software Information     Get Connected     Get Answers     Technical Support      Download PDF (2.4MB)     DSL Personal Guide     Dial Personal Guide     Dial Business Guide	TECHNICAL SUPPORT Safety, Security, and Technical Support No matter how you use the Internet, the most important thing is the safety of you, your family, your business and your computer. That's why SBC Yahoo! DSL offers improved security features to help make your online experience safe and trouble-free. Email virus protection works to prevent dangerous viruses and attachments from corrupting your files, scanning every attachment before it gets to your inbox. SpamGuard separates spam from the mail you want, helping to radically reduce the amount of junk mail you receive in your inbox. Firewall software helps shield your computer from unauthorized access (Visit http://www.zonelabs.com/sbc for more information.) Pop-Up Blocker assists in stopping intrusive pop-up windows from interfering with your fun or work online. Parental controls help parents choose the content children can view while on the Internet and lets business owners monitor or restrict online activity of sub accounts. Safety and security are matters we take very seriously so you can concentrate on getting the most from the Web. Support Our friendly and knowledgeable technical support agents are standing by 24 hours a day, 7 days a week to answer your questions and help solve any issues you might have. They can be reached via phone, email or online chat. Phone support: 1-877-722-3755 Ayuda por teléfono en español: 1-877-722-3755 Online help: http://help.sbcglobal.net (or just click the help link on your home page)
Some pages in this online feature guide are best displayed with Flash. To install Version 6 of the Macromedia Flash Player, click here. Note: If you have difficulty with Flash, contact Macromedia for technical support. This guide is also available as a PDF so you can print it out and have a copy on hand. To view and print the guide, you'll need the Adobe reader, which you can download here. SBC Yahoo! DSL is an information service that combines DSL transport, Internet access and applications from SBC Internet Services, with customized content, services, and applications from Yahoo! Inc., to provide the customer with high-speed broadband access to the World Wide Web. Yahoo!, the Yahoo! logo and all other Yahoo! logos and product and service names are the trademarks and/or registered trademarks of Yahoo! Inc. Launch is the registered trademark of Launch Media Inc. SBC, the SBC logo and all other SBC logos and product and service names are the trademarks and/or registered trademarks of SBC Knowledge Ventures, L.P. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Mac is a registered trademark and iMac is a trademark of Apple Computer Inc. All other names are trademarks and/or registered trademarks of their respective companies. © 2003 SBC Knowledge Ventures, L.P. and Yahoo! Inc. All rights reserved. Privacy Policy - Terms of Service